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Privacy Policy 



SunCore Energy Privacy Policy
Last Updated: 01/19/2025

SunCore Energy ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information about you when you visit our website, www.roofsidepro.com (the "Website"), or otherwise interact with us (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the practices described in this policy. If you do not agree with our policies and practices, do not use our Services. This Privacy Policy may change from time to time (see "Changes to Our Privacy Policy"). Your continued use of the Services after we make changes is deemed to be acceptance of those changes.

Table of Contents

1.  Information We Collect
2.  How We Use Your Information
3.  Disclosure of Your Information
4.  Your Choices and Opting Out
5.  Your California Privacy Rights (If Applicable)
6.  Third-Party Links and Services
7.  Children's Privacy
8.  Data Security
9.  Changes to Our Privacy Policy
10. Contact Information

1. Information We Collect

We may collect information about you in several ways:

                A. Information You Provide Directly to Us:

**Contact Information:** When you request a quote, contact us, fill out a form, or sign up for our newsletter, we may collect your name, email address, phone number, postal address, and other contact details.

**Project Information:** We may collect information about your property, including its address, type of construction, age, roof type, window types, siding types, and any specific project requirements or preferences you provide.  This is essential for providing accurate quotes and services.
**Payment Information:** If you engage our services, we will collect payment information necessary to process transactions, such as your credit card number, billing address, and other related details.  We use secure third-party payment processors (see Section 3.B), and we do not store your full credit card details on our servers.
**Communications:** We may retain records of your communications with us, including emails, phone calls (which may be recorded with your consent where required by law), and any other correspondence.
**Testimonials and Reviews:** If you provide a testimonial or review, we may collect your name, location, and the content of your feedback. We will obtain your consent before posting any testimonial that includes personally identifiable information.

                B. Information We Collect Automatically:

**Usage Data:** When you visit our Website, we automatically collect information about your browsing activity, including the pages you visit, the links you click, the date and time of your visit, the referring website (if any), and other usage details.

**Device Information:** We may collect information about the device you use to access our Website, including your IP address, browser type, operating system, device identifiers, and mobile network information.
**Cookies and Similar Technologies:** We use cookies, web beacons, and similar technologies to collect information about your interactions with our Website and to improve your user experience. Cookies are small text files that are stored on your device.  See Section 4.A, for more information about cookies and how to manage them.
* **Analytics:** We Use Google Analitycs

                C. Information We Receive from Third Parties:

*   **Lead Generation Services:** We may receive information about potential customers from third-party lead generation services. This information typically includes contact details and basic project information. We ensure that these services have obtained appropriate consent to share this information with us.
*   **Public Records:** We may access publicly available information about your property, such as property records, to help us provide more accurate quotes and services.
*   **Social Media:** If you interact with us on social media platforms (e.g., by liking our page or sending us a message), we may collect information from your social media profile, in accordance with the platform's privacy settings and your consent.

2. How We Use Your Information

We use the information we collect for various purposes, including:

**Providing and Improving Our Services:** To provide you with quotes, estimates, and services; to manage your projects; to communicate with you about your projects; and to improve the quality of our services.
**Customer Service:** To respond to your inquiries, requests, and complaints.
**Marketing and Communications:** To send you newsletters, promotional materials, and other information about our services that we believe may be of interest to you. You can opt out of these communications at any time (see Section 4.C).
**Payment Processing:** To process payments for our services.
**Website Improvement:** To analyze how our Website is used, to improve its functionality and user experience, and to personalize content.
**Legal Compliance:** To comply with applicable laws and regulations, to respond to legal requests, and to protect our rights and interests.
**Business Operations:**  For internal business purposes, such as data analysis, auditing, and fraud prevention.
**Project Planning:** To assess the feasibility of your project, determine appropriate materials and methods, and obtain necessary permits.

3. Disclosure of Your Information

We may disclose your information in the following circumstances:

                A. Service Providers:

*   We share information with trusted third-party service providers who assist us in operating our business, such as:
    **Payment processors:** To process payments securely.
    **Email marketing providers:** To send newsletters and promotional emails.
    **Customer relationship management (CRM) software providers:** To manage customer interactions.
    **Website hosting and analytics providers:** To host our Website and analyze its performance.
    **Cloud storage providers:** To store data securely.
    **Lead Generation Partners**: To process the leads.
    **Subcontractors:**  We may share project information with subcontractors who assist us in providing our services (e.g., specialized roofing crews, window installers). We ensure that these subcontractors are bound by confidentiality agreements and are only authorized to use your information as necessary to perform their services.

    We require these service providers to protect your information and to use it only for the purposes for which we disclose it to them.

                B. Legal Requirements and Protection of Rights:

*   We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
*   We may also disclose your information if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

                C. Business Transfers:

*   If we are involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

                D. With Your Consent:

*   We may share your information with other third parties with your express consent.  For example, if you provide a testimonial, we may share it on our website or in marketing materials with your permission.

                E. Aggregate/De-identified Information:


We may share aggregated or de-identified information, which cannot reasonably be used to identify you, for any purpose.
 

                 F. Information Collected from Job Applicants

If you apply for a job at RoofSidePro Construction, we collect personal information from you as part of the application and recruitment process. This information may include:

  • Contact Information: Your name, address, email address, and phone number.

  • Application Materials: Your resume/CV, cover letter, and any other documents you submit.

  • Employment History: Information about your previous employers, job titles, dates of employment, and responsibilities.

  • Education History: Information about your education, including schools attended, degrees earned, and certifications.

  • References: Contact information for professional references. We will only contact your references with your permission.

  • Interview Information: Notes and assessments from interviews.

  • Background Check Information: With your consent, and where permitted by law, we may conduct background checks, including criminal history checks and verification of employment and education.

  • Equal Opportunity Information (Optional): In some jurisdictions, we may collect information about your race, ethnicity, gender, disability status, or veteran status for equal opportunity monitoring purposes. Providing this information is voluntary, and it will not be used in hiring decisions unless permitted by law.

We use this information for the following purposes:

  • Evaluating your application: To assess your qualifications and suitability for the position.

  • Communicating with you: To keep you informed about the status of your application and to schedule interviews.

  • Conducting interviews: To gather further information about your skills and experience.

  • Verifying your information: To confirm the accuracy of the information you provide.

  • Making hiring decisions: To determine whether to offer you a position.

  • Complying with legal obligations: To comply with applicable laws and regulations related to employment and hiring.

  • Improving our recruitment process: To analyze and improve our hiring practices.

We may share your information with:

  • Service Providers: We use third-party service providers to assist with the recruitment process, such as applicant tracking systems (ATS), background check providers, and recruitment agencies. These providers are contractually obligated to protect your information.

  • Internal Personnel: Your information will be shared with relevant personnel involved in the hiring process, such as hiring managers, HR staff, and interviewers.

  • Legal Authorities: We may disclose your information if required by law or legal process.

We retain applicant information for a period of one year after the position is filled," or "as required by applicable law". You may have certain rights regarding your applicant data, including the right to access, correct, or delete your information, subject to applicable law. To exercise these rights, please contact us (see Section 10).


4. Your Choices and Opting Out

                A. Cookies and Tracking Technologies:

*   You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, or to receive a warning before a cookie is stored. However, disabling cookies may affect your ability to use certain features of our Website.
*   Our Website does *not* currently respond to "Do Not Track" signals from browsers.

                B. Interest-Based Advertising:


* We do not have interest Based advertising.

                C. Marketing Communications:

* Email: You can opt out of receiving promotional emails from us by clicking the "unsubscribe" link in any email or by contacting us directly (see Section 10). Even if you opt out of marketing emails, we may still send you non-promotional messages related to your account or ongoing business relationship.
*  Phone Calls: You can request to be added to our "Do Not Call" list by contacting us (see Section 10).
* Postal Mail:  You can request to be removed from our postal mailing list by contacting us (see Section 10).

5. Your California Privacy Rights (If Applicable)

This section applies only if you are a resident of California. The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide California residents with specific rights regarding their personal information.

                 A. Your Rights Under the CCPA and CPRA

If you are a California resident, you have the following rights regarding your personal information:

  1. Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.

  2. Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.

  3. Right to Correct: You have the right to request the correction of inaccurate personal information that we maintain about you.

  4. Right to Opt-Out of Sale or Sharing of Personal Information: We do not sell your personal information. However, if we ever do, you have the right to opt out of such sales or sharing.

  5. Right to Limit Use of Sensitive Personal Information: If we collect sensitive personal information, you have the right to request that we limit its use and disclosure.

  6. Right to Non-Discrimination: You have the right to exercise your CCPA/CPRA rights without discrimination.

                 B. How to Exercise Your Rights

To exercise any of the rights described above, please submit a request by:

  • Emailing us at: info@roofsidepro.com

  • Calling us at: 888-238-0096

  • Mailing a written request to:
    RoofSidePro Construction
    75 North Main Street #2105, Randolph, MA 02368

We will respond to your request as required by applicable law. To protect your privacy, we may need to verify your identity before processing your request.

                 C. Authorized Agents

You may designate an authorized agent to submit a request on your behalf. If you use an authorized agent, we may require proof that they have been authorized to act on your behalf.

                 D. Do Not Track (DNT) Requests

Our website does not respond to "Do Not Track" (DNT) signals from browsers. However, you may manage your privacy preferences regarding cookies and tracking technologies as described in Section 4.

If you have any questions about your California privacy rights, please contact us using the information provided above.


6. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

7. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child under 18, please contact us (see Section 10), and we will take steps to delete the information.

8. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any updates. If we make material changes to how we treat your personal information, we will notify you by email (if we have your email address) or through a prominent notice on our website.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

SunCore Energy
75 North Main Street #2105 Randolph, MA 02368
888 238 0096
info@mysuncore.com

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